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Help Desk

If you experience trouble logging in to the D2L Learning Management System, resetting your password, viewing content in your course, or just need coaching and reassurance, contact the Technical Support Helpdesk team.

Available 24/7 (except for a few select holidays), staff members will work one-on-one with you to resolve your issue as quickly as possible. Simply call or enter a Help Desk ticket through our online ticketing system to track the status of your incident. The Support Services Help Portal has numerous documents and job aids that can help you independently resolve answers to questions you have about using the Learning Management System.

Contact the Help Desk

Telephone: 866-895-8429 or 855-664-1161
Email: tnecampus-support@D2L.com 
General Inquiry: inquiry@tnecampus.org
Help Portal: Knowledge Books  (contains training resources, how-to documents and tutorials)